Skip to main navigation.

Report An Outage

To Report An Outage  

Outage Map

DAY OR NIGHT - (715) 267-6188 or (800) 272-6188

AFTER HOURS - (800) 927-5707

 

If your power goes off, you can help in restoring service quickly and safely by following the steps below:

 

  1. Check your fuses or circuit breakers.
  2. Check with your neighbors to see if they have power.
  3. Call Clark Electric Cooperative (800) 272-6188 or (800) 927-5707.  Please be prepared to provide your account number or map number.
  4. Please note any loud noises or trees/limbs on the power line that you may have noticed. This may help the lineman find the problem more quickly.
  5. Turn off all major applinces to protect them from any high or low voltage conditions and to decrease the load when the lines are reconnected.
  6. Leave a light switch on so you will know when service has been restored.
  7. If power is lost during inclement weather, practice Storm Safety.  Summer StormsWinter Storms

 

Call as soon as the trouble is discovered or you notice any suspicious circumstances, such as a tree in the lines, a flash, arc or smoke from a transformer.  

Please be careful around downed power lines.  Never assume that the power is off.  

Restoral

In the event of major storms service to substations will be restored first, then primary feeder lines and then individual services.

Who's Responsible for What? Your cooperative maintains electric service up to the meter.  Any wiring beyond the meter is the responsibility of the member.

 

Medic Alert

Please inform us if someone in your family depends on electronic life support equipment. They will be placed on our medic alert registry and be given priority, if possible, when an outage occurs.  (A physicians statement is required.)

 

To Report An Outage

DAY OR NIGHT - (715) 267-6188 or (800) 272-6188

AFTER HOURS - (800) 927-5707

 
Powered by Touchstone Energy Cooperatives Logo